Gemist and Saban Onyx have joined forces to revolutionize the fine jewelry retail sector by offering a comprehensive solution for custom-designed pieces. This strategic alliance combines Gemist's advanced visualization and customization technology with Saban Onyx's extensive manufacturing capabilities, allowing retailers to provide bespoke engagement rings and wedding bands without the burden of maintaining physical inventory. The platform aims to streamline the design process, enhance customer experience, and boost sales efficiency for jewelry businesses of all sizes.

This innovative partnership addresses the growing consumer demand for personalized jewelry, transforming a traditionally complex and time-consuming process into an intuitive and engaging experience. By digitalizing custom orders, the collaboration significantly reduces operational friction, shortens sales cycles, and empowers customers to actively participate in the creation of their unique pieces. The solution promises to expand beyond bridal wear, with plans to include fashion and stackable jewelry in the future, marking a significant step forward in modernizing the fine jewelry industry.

Transforming Jewelry Retail Through Technology and Craftsmanship

Gemist, a prominent jewelry technology platform, has announced a significant partnership with Saban Onyx, a New York-based fine jewelry manufacturer, to launch a scalable, omnichannel custom jewelry solution. This collaboration is set to redefine how retailers offer personalized jewelry, particularly engagement rings and wedding bands, by eliminating the need for extensive inventory. The synergy between Gemist's cutting-edge visualization and customization technology and Saban Onyx's decade-long manufacturing expertise allows for a seamless "design-your-own" experience, catering to both e-commerce and in-store customer journeys. Retailers can curate diverse assortments, manage pricing, integrate diamond or gemstone feeds, and brand the entire experience under their own name, optimizing it for various devices including desktops, mobiles, and in-store tablets.

The core of this offering is Gemist's proprietary "Designer" experience, which features real-time, photorealistic 3D renders, 360-degree views, and lifestyle visualizations, providing customers with an immersive design process. Retailers gain access to over 2,000 customizable designs without the capital commitment of holding inventory, while customers benefit from guided educational content, the ability to save and share designs, and a smooth transition between online and physical shopping. Key features include dynamic pricing that adjusts instantly based on material selections, premium renders for marketing, a "Stack Studio" for visualizing ring combinations to encourage multi-unit sales, and a stone marketplace for inventory integration. Saban Onyx further enhances this with personalized service, offering complimentary CAD designs and 360-degree videos for each order, with no minimums or extra fees for custom pieces, and a fast turnaround of approximately 14 business days, making bespoke jewelry accessible to all retailers.

Enhancing Customer Experience and Business Efficiency

The strategic alliance between Gemist and Saban Onyx aims to drastically improve the customer journey and operational efficiency within the custom fine jewelry market. By digitizing the entire customization process, this partnership effectively minimizes the friction traditionally associated with bespoke orders, dramatically reducing the 15-20 hours often spent on manual design workflows. This efficiency translates into preventing lost revenue from abandoned custom orders and allows customers to explore, educate themselves, and finalize purchasing decisions much faster, ultimately leading to higher conversion rates and increased average order values for retailers. The platform provides an intuitive interface where consumers can design their pieces in real-time, instantly understand pricing implications, and choose to complete their purchase online or in a retail store, ensuring a flexible and satisfying shopping experience.

This innovative solution is poised to evolve beyond its initial focus on bridal jewelry, with future plans to incorporate additional categories such as fashion and stackable jewelry, leveraging both Saban Onyx and potential future manufacturing collaborations. Retailers can access this comprehensive system through flexible subscription plans, starting at $299 per month, with pricing varying based on selected features and categories. This adaptable model makes it feasible for a wide range of jewelry businesses to integrate advanced custom design capabilities into their offerings. The partnership represents a forward-thinking approach that marries technological innovation with artisanal craftsmanship, establishing a new standard for customization in the fine jewelry retail landscape and providing a truly differentiated experience for both retailers and their clientele.